Q.)
You are a surgeon taking care of three patients in the
ED. One has chronic back pain, one has abdominal pain suspicious for appendicitis,
and one has a laceration of her hand requiring sutures. You are seeing your
third patient who wants to discuss the possibility of scarring and is quite
concerned; however, you are paged by the radiologist regarding the CT results on
your abdominal pain patient. Which of the following is the likely best
provision of care?
A. Because
you are currently with your third patient, continue your discussion with her
and answer all of her questions.
B. Tell
your third patient, “I will be right back,” and go see your first patient, who
has been waiting the longest.
C. Tell
your third patient, “Let me go arrange a consultation with plastic surgery
after I answer this page” and go to answer the page from radiology.
D. Tell
your third patient, “Don’t worry; no one will notice this scar,” and go to
answer your page.
E. Tell
your third patient, “Don’t worry; no one will notice this scar” and suture her
hand.
Ans: C.
Despite
wanting to form a supportive relationship with this patient, allay her fears,
and answer her questions, as a physician it is important to be able to
prioritize seriously ill patients above less ill patients. In this scenario,
the patient with possible appendicitis is top priority, despite patient number
1 having been in the ER the longest. Thus, when radiology pages you regarding
this patient, you should answer this page as soon as possible to determine whether
this patient needs surgery. However, there are better ways to excuse yourself
from your third patient. If you tell her, “I will be right back” and then do
not come back for a long time, she is likely to become annoyed. However, if you
acknowledge her concerns by consulting plastic surgery and explain quickly that
you have another sick patient who requires your care, she is likely to understand
and to feel that her waiting is justified. Telling her,“no one will notice this
scar” does not acknowledge her concerns about scarring and is inappropriately
paternalistic.
Q.
You are an obstetrician providing care for a patient in labor. A nurse informs
you that the fetal heart rate is experiencing a bradycardia, and on exam there
is an umbilical cord prolapse. The patient is being moved to the operating room
for an emergency cesarean section. Which of the following describes optimal
documentation of this event?
A. Immediately
write down your impression of the situation and your plan of action.
B. Go
to the patient’s bedside and facilitate the move to the operating room; after
the cesarean, write a note documenting what occurred and when.
C. Tell
the nurse your plan of action, then postoperatively ,time your note for when
you told the nurse of the plan.
D. Write
a quick note, and then postoperatively, make changes to the note that reflect
what actually occurred.
E. There
is no need to document what occurred because nursing will do the documentation.
Ans: B.
In
this setting of an emergent procedure needing to be performed, rapid, efficient
action is the most important thing. While in most cases it is best to document
events as they occur, a physician in this case should act first and worry about
documentation second.
Further,
there is never an indication to change prior documentation or adjust timing on
notes to make it seem as if they were being written prior to when they actually
were written. It is useful to communicate the plan of action to the nurse, who
is likely to document at some point what that plan was. However, you cannot
rely on other practitioners to do your documentation, as everyone may have a different
viewpoint on how events occurred. The best way to document
an
event of this sort is to deal with the emergency, perform the cesarean section,
and move the patient to recovery. Once there, discuss the timing of events with
nursing and anesthesia and write a note that reflects your best understanding
of what occurred.
Q.
A patient you are seeing for the first time has chronic back pain. He wishes to
have an immediate MRI and a referral to a neurosurgeon. He tells you this is
what his last doctor was going to do. Your best course of action is to:
A. Order
the MRI and make the referral.
B. Tell
the patient that because this is the first visit, you need to start the work-up
of his back pain from the start.
C. Give
the patient ibuprofen and order an x-ray of the back.
D. Ask
the patient for the name and number of his prior physician and ask him to
obtain his prior medical records, and reschedule him in 1 or 2 weeks.
E. Order
a CT and refer him to an orthopedic surgeon.
Ans: D.
It is
unclear why this patient has changed physicians. He may have already undergone
an extensive work-up for his chronic back pain that you do not need to repeat.
If this was a first visit
for
this symptom, ibuprofen and an x-ray would be a reasonable way to begin
management. However, for this patient, who has likely already used ibuprofen
and had x-rays, it is unlikely to contribute to his care. It is also folly to
assume that a patient has had the appropriate work-up thus far, as he may have
switched providers a number of times and not had good continuity of care. Thus,
the most important thing to do is to acknowledge his prior care and attempt to
assemble a plan of care with his prior practitioner that is acknowledged as
workable by you and the patient.
Q. A physician is caring for a patient with atrial fibrillation and is
prescribing medication to anticoagulate her blood. Which of the following
actions is most likely to increase the risk of lawsuit.
A. The
physician prescribes twice the necessary dosage of medication, but there are no
complications and a month later, the dosage is decreased.
B. The
physician prescribes the appropriate medication but the patient experiences a
stroke despite the treatment. The physician sees the patient daily in the
hospital.
C. The
physician prescribes the appropriate medication, but the patient experiences a
stroke despite the treatment.The physician explains how medication does not
always work.
D. The
physician prescribes the appropriate medication, but the patient experiences a
stroke despite the treatment. The physician allows the hospital team to provide
excellent care for the patient and plans to see the patient back in the office
after discharge.
E. The
physician prescribes the appropriate medication, but the patient experiences a
stroke despite the treatment. The physician updates the patient’s family with
daily
Changes
Ans: D.
Answer
(A) is the only one that has malpractice. However, because this action did not
result in any harm, it is unlikely to lead to a lawsuit. Answers (B), (C), and
(E) all involve the physician communicating in an ongoing way with the patient
and her family. Although answer (D) results in excellent care, because the
physician does not follow up with the patient during her acute event she may
feel abandoned. Furthermore, by waiting to follow up with the patient after
discharge, if she ends up in a nursing home, goes to a rehabilitation facility,
or dies, the physician will not have the opportunity to see the patient at all.
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